That means they can’t use help.ea.com to make a case with us, use companion web apps for games, or use mobile companion apps that need an EA Account login. Child accounts can, however, redeem game codes purchased by adult players.īecause they can’t get online, child accounts also can’t log in to our websites. They’re also unable to make purchases since they can’t access the EA Desktop or Origin Store, so they can’t have EA Play memberships or use EA Gift Cards. Based on the settings you choose, you may be able to allow access to online play for your child: EA Desktop and OriginĬhild accounts can’t play online modes on PC or Mac. Check out our breakdown by platform to see how you can set up parental control settings. This depends on the platform they’re playing on. That’s the username you set up for them when you created their account. When logging into Origin, you need to use your child’s EA ID instead of an email address. Access to these features depends on the game and platform, as well as the parental controls that have been set. This is to ensure players under the minimum age in their country have an age-appropriate experience. Child accounts may not have access to certain features like online multiplayer modes, purchases, and social media connections.

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